I imaging at some point in your life you have been put on hold when making a phone call. Relaxing elevator music would be played down the speaker and often a pre recorded voice would say something like 'thank you for your patience, someone will be with you shortly' of course this is often a lie unless by shortly they mean a long time.
Anyway, how long have you been on hold for and how long would you usually wait before hanging up?
Anyway, how long have you been on hold for and how long would you usually wait before hanging up?