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Using it and relying on it are two different things. People are literally gatekept from participating in society if they don't have a smartphone; increasingly so every year. Want to order food from a restaurant? Better have a damn qr scanner or you can't access the menu. That one can...

And you don't think humans rely too much on these? Cuz I do.

Everything should be done in moderation. The problem with over-reliance on anything is that it takes away our independence to the point that we may gradually lose our ability to know how to do these things on our own, thus further increasing the amount of automated services we need in our lives.